To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Reviews

Barbara Perdue

Very quick fix and very pleasant people throughout their staff!!! They Are Awesome people to deal with and very fair pricing!!! Thank you to Douglas Auto Care for taking great care of our Kia Sorento. Merry Christmas!!!

Gina Itor

I couldn't be happier with Douglas Auto Care! My car broke down in my hotel parking garage, and I was lucky enough to find this gem nearby. The owner and Jody were incredibly kind and helpful. The owner even gave me a ride back to my car, quickly diagnosing the issue as a dead battery. Their mechanic came over, swapped it out on the spot, and saved me from needing a tow. Thanks to them, my car runs great, and I made it back home to Miami without any issues. Highly recommend them for their excellent service!

Cleome C H (Imcdhye)

Got my SUV BACK ON THE ROAD

Sehar

Jim took awesome care of us. He responded quick and provided great quality service in a timely manner! He went above and beyond to ensure we could have peace of mind when we had a tire issue.

CODE OF ETHICS

Barbara Perdue

Gina Itor

Cleome C H (Imcdhye)

Sehar