Very quick fix and very pleasant people throughout their staff!!! They Are Awesome people to deal with and very fair pricing!!! Thank you to Douglas Auto Care for taking great care of our Kia Sorento. Merry Christmas!!!

Barbara Perdue

I couldn't be happier with Douglas Auto Care! My car broke down in my hotel parking garage, and I was lucky enough to find this gem nearby. The owner and Jody were incredibly kind and helpful. The owner even gave me a ride back to my car, quickly diagnosing the issue as a dead battery. Their mechanic came over, swapped it out on the spot, and saved me from needing a tow. Thanks to them, my car runs great, and I made it back home to Miami without any issues. Highly recommend them for their excellent service!

Gina Itor

Got my SUV BACK ON THE ROAD

Cleome C H (Imcdhye)

Jim took awesome care of us. He responded quick and provided great quality service in a timely manner! He went above and beyond to ensure we could have peace of mind when we had a tire issue.

Sehar

They're great

Jordan Williams

Number one place for electrical issues

Terrance Moore

First time dealing with Douglas and it was amazing! I was referred to them because the other guys couldn't figure out the issue. They were able to diagnose and resolve the electrical issue quickly. Communication was wonderful, and the price was beyond fair. I would recommend them to anyone. Great local business that I will definitely return to.

Glenn Snyder

I came to Douglas out of this morning because my battery keep going dead and I kept having to jump it off so I guess down here the man said my battery's phone and I say no way I keep jumping it off and Mario he was very helpful he said maybe it's just a short so he tightened it up and I'm very grateful for Mario this morning and Douglas battery

Cobang Kirk

I hit a deer and needed a new radiator. The next 2 days I needed a battery. The guys in the shop did an AMAZING job. They let me know ahead of time what it is that I needed. I understand the diagnostic fee. They have to actually see what it is that is the REAL problem. They made sure that I did NOT need anything else, they made me feel welcome and were straight to the point. If you want a group of HONEST and up front people. Go see them at Douglas Auto Care. They give you the TRUTH up front and will give you the information to make a educated decision. No sly stupid stuff. Just HONEST and upfront. I will continue my auto care with them. If you were smart. You would too. Be prepared to make an educated decision if something is wrong... They give YOU the option if you want them to do the work or not. They DO want you to be NCDOT safe and just because I don't like the cost of it... that is the joy of having a car... don't blame the mechanics if you only do what you have to ? to get by. Be an adult and accept responsibilities people for your own wear and tear on a car. It costs to have a car.... PLAN ON IT. Nobody does work for free anymore...and those who do, will NOT be working on my car. Love the guys there. Trust in them.... they WILL TAKE CARE OF YOU!!!

Jody West

They have helped me so much. They are very nice and caring people. They make sure they make things right. Thank you guys for everything Tammy hedrick

Tammy Hedrick

Douglas did a fantastic job with my 85 Bronco. They went above and beyond to provide the best care for my vehicle. It's hard to find folks that will pay special and particular attention to older vehicles, and these guys did it right. Attention to detail was top notch. Glen treated my vehicle just as if it was his own. I would highly recommend them to anyone I know.

Timothy Renegar

Great customer service

shimara coates

My wife and brought both our cars to Douglas for the last few years, mostly for minor repairs and services. They've always treated us well while we lived in Winston.

Bruce Morrison

Best place in Winston Salem to get your car serviced.

Cathy Lawson

Very good for electrical problems

Jared Phillips

Great, honest affordable service. Responded in minutes to give us a jump start and then sold us a battery at a better price than anyone else. Highly recommended!

Tony Zaffino

Great service

Shirley Caldwell

Had my radio go out in my car and Jim & Katy took my car right in (even though they were super busy). The mechanic figured out that I had a blown fuse and replaced it in 20 minutes. For small fee, I was back on the road with my radio working!

Gus Lund

Great service! Will return if I need any more batteries. I highly recommend giving them a call to see if they've got what you need.

Sinthia Graden

They were very friendly and helpful...

Michelle Pollock

I don't understand all these negative comments about this business. Jim Douglass has always treated me fair and provided a quick response to our company's needs. Jim knows what he is doing and does it with ease for me. I highly recommend this business. (We have been buying from Jim for close to 10 ten years)

Jacob Temples

Busy but great place for autocare and batteries. Jim will take care of you.

Greg Hale

Very friendly and helpful

Robert Douglas

Very down to earth professionals. They let you know what's up and do not try to force you into anything

William Reynolds

Affordable batteries!

Lamontica Chisom

I was very pleased with my oil change. I will be going back.

Helena Cole

Douglas autocare carries many of the batteries I use for my ups's, most times in stock. The staff are very friendly as well and always put a smile on my face.

Eaglebird

Been doing business with them for over 40yrs

Bryan Jones

Called for products they had exactly what I needed purchased and was done thank you

Patrick McMasters

Quick professional and reasonably priced

D-T J

They took very good care of my vehicles.

Harvest Williams

I really appreciate the professionalism and efficiency when I come here. I have opted to come to them for an air filter change and car inspection in the last month and each time I have left very pleased with the service I received. Little to no wait wait during the weekdays when I have stopped by also! Thank you!

Raikija Allen

Douglas Auto Care Broad Street Winston-Salem Five Star Plus rating excellent customer service professionalism very knowledgeable technicians do you have any car electrical problem they can find it. Excellent excellent excellent customer service pricing labor charges are not bad at all sometimes we have to keep our old cars they can fix them for something really teaches they can fix it I will return and two others Douglas Auto Care Broad Street Winston-Salem North Carolina

Leonard Eugene Warner Jr.

Awesome costumer service and great mechanics

Robert Ellis

My car caught on fire and fried my main wire harness,toke it to them and thooght it would cost two arms and a leg but was wrong,they repaired my old harness and fixed the prblem now I am going to take back to see why overnight my battery is draining,hope they find the problem and fix itand I know hey will.

Tim Wilder

Very dependable folks. Great work on my daughters vehicle. Got vehicle back in timely matter.

Sweet Frasier

I had a bad computer, and they created a regulator module to fix my issue.

TYRONE HALL

Fix a problem with my jeep others couldn't. Don't seem like a scammer.

Henry Happ

Mr. Douglas personally came to my car, jumped it off and followed me to his shop to replace my old battery with a newer one. A stand up guy! Will return.

Robert Brown (Bob)

Mr. Douglas personally went out of his way to help me and my kids that became stranded due to a flat tire. He was very helpful and very nice. He went above and beyond to help us and we are so grateful

Sebastian Mosier

Went by there to get them to check out my electrical system because my battery had been running low. Super nice gentleman hooked up diagnostics to my battery and gave a good explanation of my options and how they could do a more in-depth analysis. Didn't try to "sell" me more repairs that I didn't need. Honest and dependable. I'll be giving them more business.

BT and Michelle Owen

Fast service! Great staff! After forgetting to have him check my brake light and turn signal that had gone out he replaced the bulbs and fixed it for free! Fantastic bunch here...

Dan Felts

If you are having some electrical issues, give these folks a call! They really do a great job of keeping you informed and laying out your options. They were very pleasant to work with and I definitely recommend Douglas Auto!

Ashley Vader

super price on Batteries, loaded all 8 for me. highly recommend

alan leander

Friendly,l & quick service

Beverly Booth

This is the best auto repair I've been too in Winston Salem.the mechanics are friendly and honest, they fixed my rodeo in one day. When other so called mechanics could not.. I Highly recommend Douglas Auto Care... Thank you Guys ?

aminandvenus raheem

Great service !

Gary T.

Douglas battery is excellent. Honest, friendly, and they know how to take care of your auto needs at a very transparent and reasonable prices. I wish I knew about Jim Douglas and group sooner.

Krishna Surapaneni

Always helpful. Great Customer Service. My go-to for batteries and electrical issues. works on the electical for my old British car too

Kirk Sanders

Mr. Douglas himself actually came out and talk to me to make sure that I was satisfied with the service they provide these guys really care

Shawn Phillips4f.

Great service and honest.

Trinity Yanez

So great. These guys are a rare gem inmechanics

Nicole Pisciotta

Had a few issues communicating with the people at Douglas (not receiving phone calls, not answering the phone, etc.), but they replaced my tail light within a few hours of me dropping off my vehicle and had reasonable pricing

TehG

We've been going to Douglas Autocare (formerly Douglas Battery) for years. We have always had a pleasant, professional experience. The mechanic work is solid. Diagnosis and repairs seem to be correct every time. I've never felt that I paid too much for the work completed. Although I don't like car repairs, we always know we will be taken care of by the staff and by Mr. Douglas.

Lisha Mejan

Great Customer service, knowledgeable staff and meets the deadlines they agree to! Went through the process picking new tires and ordering them through Douglas AutoCare, there staff made great suggestions and followed through with fast reliable installation service. A job well done!

Nathan Ruffin

Always dependable and reasonably priced. Had a recent minor repair that was handled quickly and at no charge. I have a high level of trust in these folks.

Jerry Francis

Great work. Electrical car work is awesome! Great deal on batteries of all kinds.

C T

Jim Douglas knows great customer service will keep a customer loyal. I happen to have a Douglas auto battery with a weak to almost no cranking and Jim addressed it perfectly. If an auto battery loses it's cranking ability, it may also cause the Check Engine Light on older model Euro cars to come on with some odd P-code #s. The battery was re-charged and those CEL codes cleared! Douglas is long-time, Winston business offering great batteries. Thanks Jim.

Jon Mack

Very helpful staff here. They are electrical experts and help diagnose my fuse and A/C problems in my car when the other auto shops did not. They are fair on prices and pretty quick too. They do have a key drop off for off hours service. Beware they are not open on the weekend.

Jordan Burleson

Amazing Service
Winston-Salem, NC

Very quick fix and very pleasant people throughout their staff!!! They Are Awesome people to deal with and very fair pricing!!! Thank you to Douglas Auto Care for taking great care of our Kia Sorento. Merry Christmas!!!

Barbara Q.